TechGear Direct
This Shipping Policy explains how TechGear Direct processes and delivers orders.
1. Order Processing
Orders are typically processed within 1-2 business days after payment has been received.
Processing times may vary during:
- holidays
- peak sales periods
- product launch events
Customers will receive an order confirmation email once the order has been placed.
2. Shipping Times
We deliver only to the 27 European Union (EU) member states.
Typical delivery times are:
- EU orders: 3-7 business days
Shipping times are estimates and may vary due to factors outside our control.
3. Shipping Costs
Standard delivery costs are:
- €5.99 for orders of €75.00 or less
- FREE for orders over €75.00
Free EU Delivery
We offer FREE standard delivery within the EU on all orders over €75.
- Orders of €75.00 or less will incur the €5.99 standard delivery charge
- Free shipping applies automatically at checkout when eligible
- This offer applies to standard shipping only and may be subject to change
4. Tracking
Once an order has been shipped, customers will receive a shipping confirmation email with tracking information (where available).
Tracking updates are provided by the shipping carrier.
5. Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
- customs processing
- courier delays
- weather conditions
- high shipping volumes
TechGear Direct is not responsible for delays caused by third-party carriers.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information is provided and the package cannot be delivered, additional shipping fees may apply.
7. Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue.
8. Contact
For shipping questions, please contact: